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Sustainable Growth and Efficiency as the Cornerstones of Lapua Chains' Success

Photo: Lapua Chains gathers weekly for a meeting, attended by executives and production representatives. This regular meeting serves as a crucial channel for information sharing across the entire work community, facilitating the exchange of customer feedback and internal announcements among various departments. We believe that our teamwork is one of the key enablers of our growth.

Over the past ten years, Lapua Chains has propelled the company and its growth significantly forward. As a result of long-term efforts, we have achieved an annual growth rate of approximately 8%. Within the last decade, our revenue has more than doubled—from 6.0 million euros in 2013 to 12.4 million euros in 2022. This growth has been achieved through streamlined and profitable operations, with our workforce increasing by only a quarter during this period.

Tuomas Luoma, CEO of Lapua Chains, emphasizes, "With this kind of profitability, we can also demand future growth, investments, and development." The company has strategically invested over the years in production machinery, information systems, and facilities to offer our customers high-quality products.

In the past decade, we have focused on improving our customer work. Operational methods have been scrutinized, and processes such as order-to-delivery have been significantly shortened, ensuring faster delivery of goods to customers. "Our process is now even more transparent, improving our ability to anticipate changes, such as unexpected equipment failures or overload situations. This is reflected in our delivery accuracy, which has significantly improved and stands at 96.5% for this year," says Luoma.

In addition to refining operational methods in customer work, Lapua Chains has invested in technical support and customer-oriented product design. "Maintaining close contact with our customers is a priority, supported by active field visits. We want to gain a comprehensive understanding of our customers' needs and the operating environment of the chains. The best way to achieve this is by going to their facilities and analyzing the details of the chains on-site." Alongside these measures, the focus has increasingly shifted towards the development of systems and facilities, not forgetting the well-being of the staff, exemplified by active recreational activities.

As history has shown, times and economic situations tend to fluctuate in cycles. The demand peak has likely passed at this point, and Lapua Chains must naturally adapt to new situations. "As a company, however, we do not intend to retreat or passively wait for a new economic upturn. Instead, we will continue development work steadfastly. After quieter times, there has always been a turnaround, so we want to be ready to serve our customers exceptionally well and offer them the most advanced and high-quality products in the market. Our goal is to seek growth in a smart way in the future as well," concludes Luoma.